Maximizing Efficiency in Hospitality: Tech Strategies for 2025

Tech Strategies for 2025 to Unlock Maximimum Efficiency in Hospitality In this episode of The Pineapple Perspective, Troy Hooper sits down with Toby Malbec, a leading expert in restaurant technology and “operational technologist” for ConStrata Consulting. Together, they dive into the evolving landscape of hospitality, discussing how technology is reshaping the guest experience, improving efficiency, […]
Maximizing Restaurant Technology Efficiency in 2025

http://www.constrata.io/wp-content/uploads/2025/02/2025-is-A-Game-Changer-for-Restaurant-Technology-and-Efficiency.mp4 The Year of the Condor: Maximizing Efficiency in Restaurants Toby shares his predictions to be successful in the restaurant industry and the landscape in 2025. As we explore the evolving nature of the restaurant industry, one thing becomes clear: efficiency will reign supreme. Hooper draws an interesting analogy by referencing the condor, an animal […]
Why Technology Matters in Restaurant Franchising

http://www.constrata.io/wp-content/uploads/2025/02/Franchise-Times-Branding-and-Technology.mp4 Technology Should be Utilized as Strength for Restaurants Looking to Franchise a recent observation from the latest issue of Franchise Times reveals a shocking trend: none of the major restaurant brands advertising for franchisees highlighted their technological strengths. This oversight raises critical questions about the industry’s understanding of technology’s importance in attracting and supporting […]
Can AI Replace Humans in Revenue Management?

http://www.constrata.io/wp-content/uploads/2025/02/Can-AI-Replace-Human-Intuition-in-Revenue-Management.mp4 Balancing AI and Human Touch in Revenue Management Within the hospitality industry, the integration of Artificial Intelligence (AI) has sparked intriguing discussions among experts, specifically within the area of revenue management. Recently, a gathering of seasoned industry consultants provided valuable insights into the potential impact of AI on revenue management, a critical aspect of […]
Are Restaurants Losing Their Uniqueness in Tech Assimilation?

http://www.constrata.io/wp-content/uploads/2025/01/The-Borg-Effect-at-Restaurants.mp4 Navigating the Borg Effect in Restaurant Technology As we navigate through 2025, the restaurant technology space is experiencing a significant shift, one that has been gaining momentum since 2023. Dubbed the ‘Borg effect,’ this trend sees large vendors acquiring smaller tech companies, much like the Borg from Star Trek, which assimilated other species to […]
How Retail Innovations are Shaping the Future of Foodservice

http://www.constrata.io/wp-content/uploads/2025/01/NRF-Retail-2025.mp4 Insights About the Future of Foodservice from NRF 2025: Retail’s Big Show The world of retail technology is not just about the latest gadgets and gizmos; it’s a glimpse into the future of industries far beyond retail itself. This week, the largest retail show in the world, aptly named The Big Show, took place […]
Starbucks Return to Simplicity in 2025

http://www.constrata.io/wp-content/uploads/2025/02/Starbucks-Return-to-Simplicity-in-2025.mp4 Starbucks 2025 Strategy is to go Back to the Basics Starbucks is making waves in 2025 with a bold return to its roots. Under the leadership of Brian Nichol, who took the helm in 2023, the coffee giant is embarking on a strategic journey to navigate through challenging waters. With declining sales and labor […]
Dining Out is Making a Comeback

http://www.constrata.io/wp-content/uploads/2025/02/Service-in-2025.mp4 Embracing Change and Opportunities as Dining Out at Restaurants Makes a Comeback in 2025 As we close the chapter on 2024 and eagerly anticipate the dawn of 2025, the hospitality industry finds itself at a critical juncture. The landscape is shifting, with external threats challenging traditional business models. Hotels are no longer just competing […]
Employee Loyalty in Restaurants

http://www.constrata.io/wp-content/uploads/2024/12/The-Real-Reason-Behind-the-Restaurant-Labor-Crisis.mp4 The Real Reason Behind the Restaurant Labor Crisis In the latest episode of our podcast, we tackle a topic that has been a hot button issue in the restaurant industry: employee loyalty in restaurants and labor shortages. As discussed at the recent MURTEC Executive Conference in California, the problem is not merely a lack […]
A New Approach to Navigating the Franchisor-Franchisee Conflict

http://www.constrata.io/wp-content/uploads/2024/12/Navigating-the-Franchisor-Franchisee-Conflict.mp4 Profit vs. Sales: The Franchise Tug-of-War The holiday season often brings thoughts of giving and unity, but in the world of franchising, conflict continues to brew between franchisors and franchisees. The recent controversy surrounding Subway’s discontinued $6.99 footlong deal highlights the ongoing friction over pricing, marketing, and profitability. This episode explores these challenges and […]