Lead with Operations | Solve with Technology
Services Offerings
For Operators
Project Management
A carefully orchestrated and managed roll-out and succesful implemention of hardware, software applications and services.
Training & “Go-Live” Support – Onsite & Remote
Operations staff versed in technical solutions to train your staff from servers to CFO how to get the most out of your investment in solutions and support them through the process of going live and beyond.
Implementation / Training
We implement hardware and software, provide training, upgrades and system maintenance.
Rollout & Deployment Services
Installation of new hardware, additional components, software upgrades, new systems across single sites or thousands of sites.
Site Surveys & Preparation
Inventory of current capabilities including hardware, software, networks, and cabling.
Procurement & Staging
Leveraging our buying power and inside knowledge with technology vendors to procure hardware and software solutions and then stage those solutions remotely ready for a managed rollout according to your schedule.
Documentation Development
Online or physical documentation of processes, procedures and standards to use for training and staff alignment.
Managed Services
Manage IT service vendors setting up SLA internally and externally to guarantee levels of service.
24x7 Help Desk & Network Management
24 hour call in for Help services for applications along with proactive monitoring and management of networks and major operating environments.
Menu Management
Management of menus and prices for your POS environment – defined response times for price changes and menu item modifications or additions/deletions.
Disaster Recovery
Automated backup and recovery capabilities for your on premise systems.
Preventive Maintenance
Proactive monitoring of software versions for your hospitality systems together with upgrade planning, patch management and firmware upgrades.
Onsite Maintenance, Depot Repair & Exchange
Rapid deployment of replacement devices for your hospitality environment. Guaranteed delivery times and spare in the air process.
Staffing
When faced with a significant operational or technical project, we have the staff to support your team, whether managing an entire roll-out or functioning as a part of the roll-out team.
For Suppliers
Project Management
A carefully orchestrated and managed roll-out and succesful implemention of hardware, software applications and services.
Implementation / Training
We implement hardware and software, provide training, upgrades and system maintenance.
Staffing
When faced with a significant operational or technical project, we have the staff to support your team, whether managing an entire roll-out or functioning as a part of the roll-out team.
For Investors & Owners
Trusted Advisor
ConStrata provides owners representation with access to industry-tenured thought leaders and guidance on initiatives the investor is pursuing.
Investment & Budget Assistance
ConStrata brings the industry, technical and financial knowledge to assess and deliver objective operational and finance guidance.
Investment Validation / ROI Analysis
A thoughtful data-driven process designed to objectively evaluate the operational efficacy of the identified investment, both individually as well as part of the collective technology estate.
Due Diligence Reviews
A fair and balanced review of the product suite, emphasizing functional strengths as well as gaps, along with comparatives to industry benchmarks and the competitive landscapes.
Leadership Team
Page Petry
COO and Managing Director
Mark Gillie
Managing Director of Services
Management
