Lead with Operations | Solve with Technology
Consulting Offerings
For Operators
Strategy and Roadmapping
A comprehensive operations and business review targeting technology and business process to grow the business, gain efficiency, and win franchisee acceptance.
Systems Selection & RFP Management
A formal structured full-cycle RFP management methodology designed to leverage industry practices to identify “best-fit” solutions for the organization now and into the future.
Project Management
Industry expertise combined with our formal project management methodology leads to improved project visibility, communication, budgeting, and overall outcome.
Systems Assesment & Validation Services
A thoughtful data-driven process designed to objectively evaluate the operational efficacy of the identified technology, both individually as well as part of the collective technology estate.
IT Management & Strategy Outsourcing
Leveraging the expertise of the entire organization to drive IT business decisions and initiatives within the operator’s organization.
Selection Management
We guide and enable our clients to select and implement what is best for their businesses and brand.
Executive Search
We expedite the hiring process by providing access to the best and most experienced talent in the industry, whether for permanent or temporary positions.
Technology & Operational Audits
Providing an abbreviated “wellness check” to help start-ups or emerging smaller operations as they begin to leverage technology, achieve scale, and try to be efficient in their use of technology.
Digital Strategy & Presence
Defining, organizing and designing a realistic and implementable digital strategy to address customer needs.
Human Resources Technology
With growing compliance issues around labor and benefits, ConStrata will help navigate these issues and work with the operator to validate their existing technologies.
Trusted Advisor
As part of a monthly fee, ConStrata provides private-label research, access to industry-tenured thought leaders, guidance on initiatives the operator is pursuing, as well as the ability to provide project management governance and management of the IT Steering Committee within the brand.
Innovation as a Service
We augment the existing resources found within the organization to assist in creating and executing an innovative strategic technology plan designed to support the growth and business initiatives of the operator and their franchisees.
For Suppliers
Product Review & Functional Assessment
A fair and balanced review of the product suite, emphasizing functional strengths as well as gaps, along with comparatives to industry benchmarks and the competitive landscapes.
Go-To-Market Strategy
A playbook approach to introducing a new product into the industry marketplace, or bringing into the market from abroad.
Private Label Research
Our industry standing and expertise provides us access to key market drivers and influencers that help suppliers make key investments and business decisions.
Mergers & Acquisition
ConStrata brings the industry and technical knowledge to assess and deliver objective operational and finance guidance.
Industry Briefings
As the foremost experts in the current and future state of Ops-Tech hospitality technology, our commentary and guidance is commonly used by leading publications as well as being asked to speak at industry and supplier events to paint the econimic and operational landscape in the industry.
For Investors & Owners
Trusted Advisor
ConStrata provides owners representation with access to industry-tenured thought leaders and guidance on initiatives the investor is pursuing.
Investment & Budget Assistance
ConStrata brings the industry, technical and financial knowledge to assess and deliver objective operational and finance guidance.
Investment Validation / ROI Analysis
A thoughtful data-driven process designed to objectively evaluate the operational efficacy of the identified investment, both individually as well as part of the collective technology estate.
Due Diligence Reviews
A fair and balanced review of the product suite, emphasizing functional strengths as well as gaps, along with comparatives to industry benchmarks and the competitive landscapes.
Our Expertise
Leadership Team
Toby Malbec
Managing Director, ConStrata Consulting
Thought Leaders
Peter Franczak
Senior Consultant
Donna Millett
Senior Consultant
Tina Femeyer
Senior Consultant
